Privacy policy.

Your Data & Privacy

Engage Northern Beaches (ENB) values and respects the privacy of the people we deal with. ENB is committed to protecting your privacy and complying with the Privacy Act 1988 (Cth) (Privacy Act) including the Privacy Principles contained therein, and other applicable privacy laws and regulations.

This Privacy Policy (Policy) describes how we collect, hold, use and disclose your personal information, and how we maintain the quality and security of your personal information.

What is personal information?

“Personal information” means any information or opinion, whether true or not, and whether recorded in a material form or not, about an identified individual or an individual who is reasonably identifiable. In general terms, this includes information or an opinion that personally identifies you either directly (e.g. your name) or indirectly.

What personal information do we collect?

The personal information we collect about you depends on the nature of your dealings with us and/or what information you choose to share with us. It may include your name, phone number, contact details and date of birth.

How do we collect your personal information?

We collect your personal information directly from you when you:

• Interact with us over the phone;
• Interact with us in person;
• Interact with us online;
• Participate in surveys or questionnaires;
• Attend an Engage Northern Beaches event;
• Subscribe to our mailing list;
• Apply for a position with us as an employee, contractor or volunteer.

How do we use your personal information?

We use personal information for purposes connected with our functions and activities, including the following purposes:

• Providing to you with information or services that you request from us;
• Delivering to you a more personalised experience and service offering;
• Improving the quality of the services we offer;
• Internal administrative purposes;
• Marketing and research purposes.

Online activity

The ENB website uses cookies. Cookies are small piece of text sent to your internet browser by websites that you visit. Cookies will recognise when your device has previously visited our website, so we can distinguish you from other users of the website. This helps improve your experience utilising the ENB website.

We do not use cookies to identify you, just to improve your experience using our website. If you do not wish for ENB use the cookies, you may amend the settings on your internet browser so that cookies will not automatically be downloaded. However, if you remove or block cookies on your browser, please be aware that your browsing experience and our website’s functionality may be affected.

Website Analytics

Our website uses Google Analytics to help us better understand visitor traffic which helps improve our services. Although this data is mostly anonymous, it is possible that under certain circumstances, data retrieved may be connected to you.

Direct marketing

We may send you direct marketing communications and information about our services, opportunities, or events that we consider may be of interest to you if you have requested or consented to receive such communications. These communications may be sent in various forms, including mail, SMS and email. All such communication will be in accordance with applicable marketing laws, including the Australian Spam Act 2003 (Cth). You consent to ENB sending you direct marketing communications by any of the above referenced methods. If you indicate a preference for a method of communication, we will endeavour to use that method whenever practical to do so.

You may opt-out of receiving marketing communications from us at any time via the unsubscribe link on the communication(s) or by contacting us via our Contact Us page.

The information you provide to ENB when you subscribe is kept private by ENB. We will not pass your personal information on to any third parties.

Storage and retention of personal information

ENB will endeavour to keep all personal information collected in a secure environment and will not keep personal information for longer than we need to. In most cases, this means that we will only retain personal information for the duration of your relationship with us unless we are required to retain your personal information to comply with applicable laws, for example record-keeping obligations.

Security of information cannot be completely guaranteed due to the nature of the internet and any information you do send to ENB is at your own risk. If you reasonably believe that there has been disclosure of your personal information, please contact us as soon as possible.

How to access and correct your personal information

ENB will endeavour to keep your personal information accurate, complete and up to date.

If you wish to make a request to access and/or correct personal information we hold about you, you should make a request by contacting us via our Contact Us page.

How to contact us

If you have a question or concern in relation to our handling of your personal information or this Policy, you may contact us for assistance via our Contact Us page.